We believe quality service is the most important aspect of any PC repair or upgrade. With over 18 years serving the Central Ohio market, our experience has taught us that customers desire service that is fast, affordable and most of all, reliable. That is why the ECR Service Department is your destination!
|
|
|
|
|
|
|
|
Residential |
|
Small
Business |
|
Medium
Business |
|
Corporate |
|
Managed IT
Services
|
|
|
|
|
|
|
|
|
learn more: |
Let ECR become your IT department for a low monthly fee.
Eliminate the expense of maintaining an IT staff, or the headaches of managing your IT by yourself.
- Priority Response
- Dedicated Staff
- 24/7 Problem Monitoring
- Unlimited On-Site Visits
- Automated Problem Resolution
- Pre-emptive Hardware Management
- Pre-emptive Software Management
- Quarterly or On-Demand Reporting
|
|
In-Shop
Services
|
|
|
|
|
|
|
|
|
learn more: |
Bring in your PC and we'll look at it with you - Immediately! Our experienced and certified computer technicians help you with your regular maintenance needs, unexpected repairs, and system upgrades. Our friendly staff is also available to share with you a few tips to keep your PC running like new.
- Immediate Evaluation with ECR's Rapid Response PC Service
- Improve Performance
- Virus/Spyware Removal
- Hardware Repairs
- Software and Hardware Installation
- Printer Maintenance and Repair
- Computer Upgrades
- Laptop/Notebook Repair
- Data Recovery
- In-Shop Tutoring
- FREE In-Shop Internet Setup for ECR Internet Subscribers
- 30 Day Warranty
ECR will take a look at your PC with you during your initial visit to make sure that we understand your PC needs completely. Most computers can be serviced and completed by our experienced technicians within 72 hours.
|
|
On-Site
Services
|
|
|
|
|
|
|
|
|
learn more: |
Sometimes it's not practical to bring in a computer, or what needs fixed or reconfigured is a network component. Our field technicians are available on-call during normal business hours.
Call for an evaluation and to set up an appointment: 740-392-9246 option 3.
- Home and Office Networks
- File Servers and Active Directory Systems
- Monthly Computer Maintenance Agreements
- Virus/Spyware Removal
- Software Installation
- Computer Upgrades
- Printer/Copier Installation and Maintenance
- Low Cost Onsite Setup for ECR Internet Subscribers
|
|
Remote
Services
|
|
|
|
|
|
|
|
|
learn more: |
Gain the expertise of our technical staff right on your computer no matter where you are! If you are connected to the internet we can help.
Remote Support facilitates a Ultra VNC Support Application that allows our technitians to work remotely directly on your PC. At times we may recommend or deploy other means of Remote Support such as by Microsoft Remote Desktop/Terminal Services, VNC, Symantec PCAnywhere, LogMeIn, or other means.
Need help fast and can't make it in to our service department? Try our Remote Repair Service for PC Service and Tune Ups. Single issue service is also available. Free diagnostic, 100% American support, and 100% satisfaction guaranteed!
Remote Support is FREE for Service Contract clients!
Call 740-392-9246, Option 8, Extension 2151.
|
|
Backup
Services
|
|
|
|
|
|
|
|
|
learn more: |
Backup Your PC with ECR MySecureBackup
10GB for as little as $5.00 per month!
Read More...
|
|
|
|
|
|
|
 |
 |
 |
 |
Not Available
Not a practical option. |
Good
Useful for some situations. |
Better
Available for most situations. |
Best
Strongest application for this service. |
About Our Services
Our Service Department employs A+ Certified technicians, and is authorized in Brother and Oki Printer repair. We have over 30 Years of combined computer experience, and friendly technicians who are eager to answer your computer repair needs. We strive to get it right, the first time.
We work on all makes and models of Desktop Computers, complete repair services for laptop and notebook computers and repair all brands of printers, scanners and copiers.
Our turnaround times are second to none, our Rapid Response diagnosis will give you an immediate estimate of cost and time to complete. Our expanded staff enables to complete repairs an average of 2 business days. We are proud to provide the best service at prices that typically beat our competition. Don't believe it? Call us at 740-392-9246 for pricing!
And, if you need on-site service, we do that too! Networks, servers, or just plain repair, we do it all!
Quality Service Is Important.
If the service isn't done with quality and integrity, it's not worth having done.